I know a lot of people are probably in the same boat but it’s been more than 60 days since my submission of RFE response (i-693 medical forms) and there are still no updates from USCIS on my i-485 applications.
I believe after the 60-day mark you can contact USCIS. I have tried to call but their updated automated system has been coded so that you can never get a live person to talk with. I’ll try Emma soon.
Has anyone been able to get in touch with a Customer Service Rep about the same thing? If so, what were they able to do for you? Or did they just submit a case service request for you?