AWS Connect Developer and Tester - UAA- Remote - Contract - EAD/Green Card Required - OSOHE-4155

Job Title
Senior AWS Connect Developer

End client - US Government Organization

Salary Offered (Per year/Per Hour)
1099 or C2C

Remote, Should be physically located anywhere in the USA
A public trust security check required - US government project

Work Authorization
No visa sponsorship is available
Must have a work permit (EAD or Green card)


  • Typically requires a BS degree and 8 years of prior relevant experience or a Masters with 6 years of prior relevant experience.
  • Must be able to obtain a Public Trust

Job Description
AWS Connect Administration, AWS Connect Developer Experience, Working knowledge of WebRTC & SIP, AWS Connect Testing

  • Design, develop, and implement AWS Connect processes to include new or modifications to applications, forms, workflow, policies, actions, access control, interfaces, and any other configurations required to support client processes
  • Provide recommendations for enhancing existing operations and provide recommendations for new updates or modifications
  • Support and enhance existing processes based on new requirements or upgrades
  • Facilitate requirements gathering, review, and document requirements
  • Design and develop solutions within the ServiceNow environment

Skills Requirements
Basic Skills:

  • Bachelor’s Degree in Computer Science, Mathematics, Engineering, or a related field
  • 7 years of experience working with large enterprise framework
  • 7 years of hands-on experience working with AWS Cloud platform
  • 3 years of hands-on experience working with Amazon Connect Contact Center Service
  • 3 years of experience using Node.js, Python, or Java for development
  • 3 years of experience in designing call routing & messaging
  • 2 years of experience testing AWS Connect call flows and integrations

Required Skills:

  • Solid AWS Cloud experience
  • AWS Connect Developer experience, specifically with Call Flows, Lex, Lambda
  • Management Information development with AWS data services
  • Extensive experience and knowledge with IVR, Automatic Call Distribution (ACD), Skill-Based Routing, Live Chat
  • Experience with process flow documentation creation.
  • Strong interpersonal, verbal, and written communication skills.

Desired Skills:

  • Adept at working independently, but also in a team environment
  • Demonstrated experience delivering technology solutions in a fast-paced, deadline-driven enterprise environment
  • Excellent understanding of change management, testing requirements, techniques, and tools to ensure high availability of systems
  • Prior Federal government experience
  • Self-starter, highly motivated individual who adapts to a dynamic work environment
  • Strong attention to detail with an ability to operate effectively across multiple priorities
  • Experience building custom Contact Control Panel
  • Experience building custom Contact Control Panel

How to Apply
Send your resume to and we will contact you.
Do include your LinkedIn profile link in the resume.

JobCode: OSOHE-4155