ICICI Bank salary account freezed - living in Canada

Hello Anil,

I hope you are safe and doing well. I live in Canada and I am writing this query on behalf of my husband, as I have asked your advise earlier too. My husband has an account with ICICI bank,India and it was his salary/savings account.
His Emi for home loan ( repaid ) used to go from this account too.
It’s been 2 years that he is unable to access his account , as the account has been freezed. He still has amount in that account, but neither he is able to withdraw or transfer.

He contacted the bank, but there is no response.

Can you please guide me what is the best approach to unfreeze the account and make it functioning, as he don’t want to close it.

Looking forward to hear back from you.

Thanks & Warm Regards,
Shifa

Any inputs please???

I don’t understand why the account has been freezed and why the bank is not responding.

This sounds unrealistic situation to me.

There has to be a reason that account was freezed and bank would have contacted you or given a reason if you call them.