ACS Assessment unsuccessful due to wrong passport copy

I applied for ACS assessment, chose the wrong file of passport while uploading. No communication was received from ACS to upload the correct document. which can be either a technical error or mail got deleted by mistake. (but I checked everywhere like trash box, inbox, archived, spam) The case officer is claiming that they had sent me an email by sending a screenshot that does not have any date on it. Got the result letter of unsuccessful outcome due to insufficient docs.
Now, what are my options? review or put new application?
I don’t want to waste $400 for review if there are no chances.

The ACS wil suggest as to what is the best option.

A review should be fine as per my opinion since it was only the wrong passport that caused the adverse report.