B2 - Visa Interview Waiver if previous visa expired

My parents (India) B2 visa expired in June 2020.
Are they eligible to apply for B2 extension with a Visa Interview Waiver ?

My parents have visited US twice etc…

Is there a std. time frame after B2 expiration till when you are eligible for visa interview waiver.

Thanks

They should qualify for dropbox.

https://travel.state.gov/content/travel/en/News/visas-news/important-announcement-on-waivers-of-the-interview-requirement-for-certain-nonimmigrant-visas.html

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