Dropbox requirement for Kids under 14, both parents visa has expired

I booked Dropbox appointment for all (Primary + wife + kid(under 14)).
while booking the booking system suggested Dropox and I selected it.
I checked the Dropbox eligibility tool and it says all are qualified.
But when I spoke with Embasy customer care, the Agent told me, for Kids under 14, both parent should have valid Visa to qualify for Dropbox.
Q? Wondering if this is true that both parents should have valid visa(we all having family appointment on June 7, at Mumbail) would there be any issue?

Customer care agent ( 1-703-520-2239) pointed me to this official link : https://www.ustraveldocs.com/in/en/renew-visa

From above link:

Eligibility criteria for children under 14 years of age:

  • I am applying before my 14th birthday.

Note: Children under 14 must submit photocopies of both parents’ passports’ biographic information and valid U.S. visa page.

My understanding is that if it is a family application i.e. both parents applying with under 14 children, this requirement should not be applicable. This may apply when applying H4 just for the under 14 child.

Call VFS and this time talk to agent’s manager for a more definitive answer.

1 Like