H4 application I-797C not received and amount not deducted

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We had sent H4 extension applications to PHX lockbox more than 2 months ago. Still there is no response and amount not deducted from CC. Anyone else in the same boat? Any action we can take to find out what happened?

You should have received the receipt by now. I am afraid there is probably no way to find out what happened.

Did you try chatting with USCIS support or call them? I doubt they will do anything without the receipt number but that’s the only option to connect with them.

thanks Anil. I just got my application back as rejected as the CC payment did not go thru as per them.