Hi,
I have applied for a passport renewal (SFO consulate) and sent the documents by March last week.
4/5 - Acknowledge or receipt email.
4/10 - I received an email requesting additional documents, and I have sent the documents within that week and it was received by VFS by 4/17/24.
Since then my application status has been " Your application has reached at the Embassy/Consulate and is currently under review process" and there is no change of status yet.
I have been contacting VFS via email/call, but their only response was “your application is with the consulate, reach out to SFO consulate directly”.
I tried to reach them out through the only helpline I found on their website, but it only has a system-recorded voice that directs all the passport-related queries has to go via VFS only.
And I got the information of SFO consulate’s email from the system-recorded voice and I reached out to them multiple times explaining the situation, but there is no response from them.
Also, note that my passport renewal includes a request for my Mother’s name spelling update (I mentioned this, as I am not sure if this is the cause of the delay).
Couple of questions:
What is the best way to reach out to the consulate to get a response?
Is there any way out to expedite my passport renewal application now?
Any suggestions on this would be helpful!