Indian Passport renewal status - under review from 6 weeks


I have applied for a passport renewal (SFO consulate) and sent the documents by March last week.
4/5 - Acknowledge or receipt email.
4/10 - I received an email requesting additional documents, and I have sent the documents within that week and it was received by VFS by 4/17/24.

Since then my application status has been " Your application has reached at the Embassy/Consulate and is currently under review process" and there is no change of status yet.
I have been contacting VFS via email/call, but their only response was “your application is with the consulate, reach out to SFO consulate directly”.
I tried to reach them out through the only helpline I found on their website, but it only has a system-recorded voice that directs all the passport-related queries has to go via VFS only.

And I got the information of SFO consulate’s email from the system-recorded voice and I reached out to them multiple times explaining the situation, but there is no response from them.
Also, note that my passport renewal includes a request for my Mother’s name spelling update (I mentioned this, as I am not sure if this is the cause of the delay).

Couple of questions:
What is the best way to reach out to the consulate to get a response?
Is there any way out to expedite my passport renewal application now?

Any suggestions on this would be helpful!

Check your current status on govt. website where you filled application.

Try twitter as well. Sometimes it helps.