Issue in https://row1.vfsglobal.com/ - Add New Customer

@Ashish_Gupta1

Did you get the document checklist ? Did you put tick marks at the documents that you included in the package ?

Yes, to both your questions.

1 Like

Hi did you fill self sworn and declaration forms manually? Or edited it somehow online?

Guys
Many of you already have issues with VFS portal on adding a new customer. I have used all the recommended browsers by them . After getting a government reference number from SFO Indian embassy online apply for OCI re- issue , I am trying and tried a many times on VFS portal to add new customer for their online mailing registration and requesting courier labels to send my docs . Their portal system says the file reference number is not valid . Did several tries not been successful with the call center people , several queries made on VFS and no one is getting back . Please could any help me in this matter and how to get help ?