I recently submitted all my documents for passport renewal. I got an update that the photograph I sent was not acceptable.
“1. Additional documents : Your application is on hold
2. Photograph : Photo provided is unacceptable. Please provide clear photograph with white background on houstonicac@vfsglobal.com.”
Does this mean I am good with just sending a new photo as an email, so should I mail the change of appearance and online application forms again with the new photo?
Also if I should mail the docs how to get the FedEx label again?