Delay in renewal of passport SFO embassy

I submitted my documents on 22nd June and passport was submitted to embassy on 28th June. Has been under review since then. I had a relative check with the police in india and they said my name wasn’t on the list for police verification. I contacted vfs they told me to contact consulate but consulate hasnt gotten back to me yet (i emailed 2 weeks ago) Its been nearly 9 weeks and no updates. Did anyone else face the same? Please let me know how long it took for receiving new passport

Applied for normal renewal not tatkal