H4 EAD receipt notice delay

Hi,

I sent my H4 EAD renewal (I-765) on Oct 12, 2020 via Fedex and the package was delivered on Oct 14th. It’s been almost 3 weeks and I haven’t received the receipt notice yet and the check hasn’t been cashed. It only took me 2 days to get the receipt number last time.

I tried to call USCIS but failed and couldn’t find any email. Is there any way to contact them or is it normal during this time that there’s some delay?

And is there anyone else facing the same issue?

Thanks a lot!

@bharathi in the same situation, h4/ead lockbox processing seems to be slow. mine was also delivered on 14th, and they assigned the recpt #s on 27th and i got the notices for kids. still waiting for wife’s h4 and ead recpt notices. they cashed my both checks on 29th. so i think there is delay on EAD side since I got h4 recpts for kids.

Hi,

Same situation here, I sent my H4EAD documents to USCIS TX office POBOX 2 weeks ago, still not received notice nor checks were encashed.

Any luck with you guys?

I got h4 and ead recpt notices today - 11/6, my case was delivered to uscis on Oct 14th.

I sent my H4 EAD renewal (I-765) on Nov21st 2020 via UPS and the package was delivered on Nov 23rd 2020. It’s been almost 4 weeks and I haven’t received the receipt notice yet and the check hasn’t been cashed. Is there any way to contact them or is it normal during this time that there’s some delay?

And is there anyone else facing the same issue?

Thanks a lot!

Refer to the above - USCIS acknowledged the delays and looks like ETA is 30 days - you can drop an email to

lockboxsupport@uscis.dhs.gov

below is the standard response that I received -


Thank you for contacting Lockbox Support.

If your inquiry is not related to a form received at the lockbox, is not a general question related to the lockbox or has been forwarded to a USCIS Center for further processing, you will not receive a response beyond this reply.

Inquiries related to a form received at the lockbox or general questions related to the lockbox, should receive a response within 30 business days, with the following exception:

An inquiry related to a receipt notice for Form I-751, Petition to Remove Conditions on Residence or I-829, Petition by Investor to Remove Conditions on Permanent Resident Status will not be addressed, as those notices are not printed by the lockbox.

The Lockbox has recently experienced a significant increase in filings. This, in addition to the restrictions put in place because of the COVID-19 pandemic is causing significant delays for processing receipt notices. USCIS continues to work hard to minimize delays.

Duplicate requests for status and updates will not receive a response.

For additional information and guidance, visit our USCIS website. Our website provides current forms, filing instructions and fee guidance at no charge.

For inquiries unrelated to lockbox processing, please refer to the guidance on the USCIS Contact Center and USCIS Tools web pages to request assistance.

The Lockbox Support Team

U.S. Citizenship and Immigration Services

FYI - I received my receipt today.

Received at Dallas Lockbox - 12/01
Check cashed and SMS received on - 12/23

The case received date is showing as received on 12/01 which is good

Thank you for sharing your experience. was 12/01 the date uscis physically received your application ?

@SubbuSeshan_Vaidyana that is correct and i got my receipt hard copy in my mail box on 12/28

1 Like

I have filed the I765 renewal and the application got delivered on nov 18. Till now didn’t get any receipt notice and the cash is not yet deducted from my credit card. I have sent a mail to the lockbox support and it’s almost a month and didn’t get any response from them also.

Did you get any updates? For my wife’s EAD application also we are yet to get response for the application which got delivered to them on November 19th 2020.

No updates till now. I hv contacted the customer care and they told me to send a mail to lockbox support but it is around one month after sending mail to them. Still now reply.

Thanks for the update. Let me also send a mail to the lockbox support and if i get any response, will share it across.
yours is also for Phoenix lockbox location?

This was the lockbox address where i have filed.

U.S. Postal Service (USPS):

USCIS
Attn: H4
P.O. Box 660921
Dallas, TX 75266